Portfolio

About these case studies
These projects reflect my actual design work and outcomes. To respect confidentiality, certain names, visuals, and data are anonymized, generalized, or reconstructed from publicly available references. No confidential, restricted, or proprietary information, nor any third-party proprietary information, is included. The materials are intended solely to illustrate my design process and impact, not to disclose non-public details or serve as product documentation.

Portfolio

Dynamic Coverage Map

A GIF that shows a mockup of a map zooming into a region where a user clicks through a recreated prototype representative of the shipped version of this product.
A GIF that shows a mockup of a map zooming into a region where a user clicks through a recreated prototype representative of the shipped version of this product.

Millions

Data Points

Real-time

Coverage

Designed an interactive map-based analytics feature to visualize radio signal quality and performance across time and geography. Enabled public-safety teams to spot coverage gaps in real time, reducing costly drive testing and accelerating issue resolution.

Nonprofit Website Redesign

Mockup of the Food Pantry's current website homepage.
Mockup of the Food Pantry's current website homepage.

$97.6k

Donations

478

Volunteers

37k

Visitors

Redesigned and maintained New Hope Food Pantry’s website, turning it into a central hub for donations, volunteers, and client services. Introduced modern donation tiers, mobile-first design, and rapid crisis-update tools.

Device Provisioning Editor Redesign

Image of Device Provisioning Tool dashboard.
Image of Device Provisioning Tool dashboard.

90%+ Faster

Edit Time

150+ Screen

Prototype

Led the redesign of a cloud-based configuration editor for programming radio fleets at scale. Streamlined deep multi-step workflows into a guided flow that reduced edit time 90%+ and shipped on schedule for a federal rollout.

Automation Platform Onboarding

GIF of drag and drop workflow automation being used.
GIF of drag and drop workflow automation being used.

50% Fewer

Touchpoints

Days → minutes

Reduced onboarding time

Reimagined onboarding and product-connection flows across a complex ecosystem of public-safety tools. Replaced multi-day manual setup with a self-serve process that got users operational in minutes and halved support dependencies.

About these case studies
These projects reflect my actual design work and outcomes. To respect confidentiality, certain names, visuals, and data are anonymized, generalized, or reconstructed from publicly available references. No confidential, restricted, or proprietary information, nor any third-party proprietary information, is included. The materials are intended solely to illustrate my design process and impact, not to disclose non-public details or serve as product documentation.

© 2025 by Joe Balich — All Rights Reserved

© 2025 by Joe Balich — All Rights Reserved

© 2025 by Joe Balich — All Rights Reserved